California Newz

911 operator says she couldn't hear teen who suffocated in van

911 operator says she couldn't hear teen who suffocated in van



2018-04-16T22:11:52+0000

A 911 operator said she couldn't hear a Cincinnati teen who called for help as he was trapped by a seat in his van and slowly suffocating. Her computer screen also froze as she was handling the call.

When a teen called 911 before his suffocation death to tell the operator he was stuck in his van, the operator couldn't hear him, according to an internal review.



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